Questions and answers

Everything about buying, playing and creating. Not here? Write to us at hello@wunder.quest.

Our ready-made quests are currently available in German only. This page is in English so you know what to expect.

Buying quests

What do I get when I buy a quest?

A ready-made quest with story, clues, riddles and all the cards to print. It lands in your account as your own copy: you can adjust it, for example with the birthday child’s name, and print it as often as you like. You can always go back to the original version.

Do I need an account to buy?

Yes, a free account. You create it right at checkout and your purchase carries over.

How do I get the PDF?

After payment the quest sits in your account. There, the print function creates the PDF with all cards and QR codes.

Can I play a quest more than once and print it again?

You can print as often as you like. Cards you already printed stay valid, even if you edit the quest later. To play again, hide the cards once more and scan the start card. On the same phone the game picks up where you left off. For a new round, tap “Restart” in the game.

Can I change the quest?

Yes, it is your copy. You can change names, texts and hiding places. Purchased quests do not count against the limit of the free plan if you also create your own quests.

How much does a quest cost?

Ready-made quests start at €2.99. The price is shown on every quest. You pay once, no subscription. How this relates to creating your own quests is explained on the pricing page.

Can I get a refund?

Yes. Write to hello@wunder.quest within 14 days of buying and you get your money back, no reason needed.

Can I give a quest as a gift?

Yes. Buy the quest, print the cards and give them as a present, in an envelope for example. The game starts with the start card, so the recipients do not need an account.

Are the quests available in English?

The quests in our shop are currently available in German only. This website is available in German and English.

Playing

Do I need an app?

No. The children scan the codes with the regular phone camera, and the game runs in the browser.

What age are the quests for?

Children aged 5 to 12. Younger children can join in when an adult or an older sibling reads the clues aloud, in Quizmaster mode.

How long does a quest take?

Most quests take 20 to 35 minutes to play. Printing and hiding takes about 10 minutes.

How many children can play?

One phone is enough for the whole group. The children search together and one of them scans. For big groups, an adult as Quizmaster helps.

What is Quizmaster mode?

An adult or an older sibling reads the clues and tasks aloud. That way younger children, and children without a phone, can play too.

Do the children have to solve the stations in a set order?

Yes. Only the current station is unlocked, so nobody can skip ahead or go back. It keeps the story exciting.

What happens when a child gives a wrong answer?

Nothing bad. The answer options are reshuffled and the children try again, with no penalty.

Is progress saved?

Yes, in the phone’s browser. It stays after the browser is closed, but only on that device. If you switch phones halfway through a quest, you start over.

Do I need an internet connection while playing?

Yes. The game runs in the browser and every scan opens a new page, so the phone needs signal or Wi-Fi at every code. If you hide cards in the garden, check beforehand that the Wi-Fi reaches that far.

Can we hide the codes outdoors?

Yes, but only in safe places such as your own garden, and with adult supervision. Never on roofs, stairs, roads or in public parks.

What do the children learn?

They puzzle things out, work as a team and find their way around. Above all, they move instead of staring at a screen.

Your own quests

Can I create a quest myself?

Yes. The quest assistant writes story, clues and riddles around your theme, and you change whatever you like. More on the pricing page.

What does creating cost?

With Free you can keep as many drafts as you like and publish one quest permanently, at no cost and with no expiry date. With Pro you publish as many quests as you want. Pro costs €4.99 a month and you can cancel any time. Details on the pricing page.

What is the difference between Free and Pro?

On Free, your first published quest is final: you cannot edit it or take it offline. On Pro you can deactivate, edit and republish quests. Codes you have already printed stay valid.

How does the quest assistant work?

You pick a theme, a mood and the hiding places. The assistant uses AI to write the story, clues, quiz questions and the victory text. You read everything and change what does not fit before you print.

Can I use my own hiding places?

Yes. You choose from suggested places or enter your own and reorder them with drag and drop.

Can I generate my own images?

Yes, the AI creates images in the style of your quest. Each person gets up to 100 images.

Can I invite friends?

Yes. Each invitation lets you have one more quest published at the same time, up to four extra, so five in total on the free plan. The person you invite starts with one extra quest. This applies to quests you create yourself, not to quests from the shop.

Can I sell my quest?

You can apply to us as a creator, for example as an author, illustrator or teacher. We will get back to you. More on the creators page.

Privacy & safety

Does WunderQuest collect data from children?

Not in the game: children need no account, enter no name and have no profile. More in the trust center (German).

Is there tracking?

We use no tracking in the game: no cookies, no identifier, no profile. We only count anonymously how often stations are reached. On this website we measure with Google Analytics 4, but only if you agree in the cookie banner. Details are in the privacy policy (German).

Where is the data stored?

With Google Cloud in Belgium, in the EU. You will find the full list of our service providers in the trust center (German).

Is an AI trained on what we enter?

No, what you enter in the quest assistant is not used to train AI models. Google guarantees this in the Google Cloud terms.

How safe is payment?

Payment goes through Stripe. Your card details go straight to Stripe. We never see or store them.

How old do you have to be to create an account?

Accounts are for adults aged 18 and over. Children play without an account.

Can I have my data deleted?

Yes. Write to privacy@wunder.quest and we will take care of it.

I am reviewing WunderQuest for a school or a publisher. Are there documents?

Write to us at privacy@wunder.quest and tell us what you need. An overview is in the trust center (German).

Tech

What do I need to play?

A regular printer and a phone or tablet with a camera. No app, no crafting, no gluing.

Do I need to print in colour?

No, black and white is fine. The QR codes work just the same, colour only makes the cards look nicer.

The QR code does not scan. What can I do?

Usually one of these helps: lay the card flat, make sure the light is good and there is no glare, hold the phone steady and keep a little distance until the camera focuses. You can also switch between the phone camera and the scanner in the game. If nothing helps, print the card again.

Which devices does it work on?

The game is made for phones and also runs on tablets. Creating and editing quests works best on a computer.

Which languages does the game support?

The game interface is available in German, English, French, Italian, Hungarian and Slovenian. The quests in our shop are currently written in German only.

Your question is not here?

Write to us. A real person answers.